#1 Homeaway Guest Satisfaction. Prime location, unubstructed ocean views. Video

Our stay at Palace by the Sea was the definition of a luxurious vacation. The attention to detail is impeccable. Escorted from the airport by limo, we were greeted by a fabulous staff who carried our luggage into a gorgeous, spacious, and well-appointed room. The villa's living room is an enormous open atrium overlooking the ocean. All views are grand - visions from a beautiful dream. Favorite areas were the large pool, jacuzzi, outdoor lounging and dining, the exercise room and the media room. Complete with indoor and outdoor music systems we relaxed to smooth jazz, danced when wanted. At sunset we watched the incredible views serenaded by the waves and the breeze. Chef Pilar serves meals fit for a king. The fresh Margaritas, courtesy of Jose, are to die for. Twice we arranged for a delightful massage from the local massage therapist, Cecilia, who came to the villa. Everything is provided in the most thorough, loving, and exquisite way. You never have to lift a finger. The entire staff is kind, friendly and always accessible. They made our stay totally enjoyable and relaxing. Our special occasion was gloriously celebrated. We simply let them know and watched the magic happen. At the end of our stay, we wanted to hug every staff member. Our time at Palace by the Sea was a treasure and we look to return soon. We highly recommend The Palace to anyone who demands the best.

Everything about this place is five-star: the location, the facilities, and the staff. Each morning we were greeted with dazzling array of fresh fruit with our breakfast, and every evening a fabulous, romantic sunset dinner. And in lovely lazy hours in between, we were treated to some of the most uncanny and intuitive service we've ever experienced: at one point, while swimming in the pool, I wondered silently to myself if it was too early for a beer and when looked up, there was a bucket of baby Coronas on ice giving me the answer. I would recommend this to anyone ready to enjoy the royal treatment in a real palace.

Our family had a wonderful time at the Palace. Jose’ and the staff were accommodating in every way. Jose’ and the staff especially took to the needs of our young grandchildren. There was always snacks and fruit and they made the kids special drinks every afternoon. The food was beyond excellent, and always punctual. Prior to arriving, we were asked to create a menu that we would like to have cooked. Everything was so good, by the second day we asked her to cook her favorites. Her favorites became ours. Having the Suburban and golf cart available made it easy to take excursions within the gated community and out in the surrounding area. Jose’ helped line up the opportunity for the family to take advantage of massages, fishing and shopping. Having young ones swimming all day and night, it was nice to always have dry towels. Every morning our clothes were washed and folded. Anything we needed was instantly taken care of.

This house is a true palace by the sea, gorgeous location in a super safe gated community in La Punta Manzanillo. This house has it all, you have a 5 people staff with an incredible chef that will amaze you with exquisite food. Large and spacious suites for all the family, ask for anything and staff will do their best effort to make you happy. House is impeccably maintained, everything works exceptionally well. In La Punta you can enjoy your own private beach, one of the best beaches I've ever been, no vendors. no quads, etc... House is for total relaxation. I really recommend this house for a family vacation, wedding or travel with friends.

There aren't too many things in life that can be called "perfect", but the week we spent at The Palace was just that...perfect! From the minute we arrived at this gorgeous location everything was just wonderful. The meals that Pilar prepared for us were the things dreams are made of - I'm STILL thinking about them. Jose and Patty took wonderful care of all our needs, including freshly laundered clothes each day. The Palace itself is beautiful - the living and dining rooms are outdoors so you don't miss any of the magnificent scenery. It was the most relaxing week I've ever enjoyed and have been telling everyone I know to try and get there for a vacation.

Our family had a wonderful and fun stay at the Palace!! The home it's self is very beautiful and the view is gorgeous. The staff was great and the food was outstanding. We will definitely make plans to go back next year!!

I have been delayed writing this review, but given the incredible stay I had at Palace by the Sea, I would be remised if I did not do a formal review before 2015 ends. Let me note that my husband and our two young daughter travel often and do at least two trips a year. I spent many weeks scouring the Internet to decide where we would spend our summer vacation in July 2015. We enjoy all types of trips including escorted land trips, cruises, railway journeys and even plan as we go adventures. This trip, however, I wanted to be relaxing and pampered. Often I return from vacation needing a vacation and this time I wanted true “lazy bliss”. I decided trying a fully staffed vacation home may be the perfect vacation for us. I stumbled across Palace by the Sea when I was searching vacation rental sites. From the first look at the palace I was smitten. Then I read the reviews and watched the video and I was sold. A gorgeous home with a chef preparing all of meals sounded like absolute paradise. I contacted the owners to reserve it and Mr. Alper responded immediately and even honored a lower price that the website quoted. I was impressed from the first contact. Because we have two young daughters (ages 7 and 11 at the time of the trip), I wanted to know about family activities. Mr. Alper put me in touch with his daughter in law, Sonja Alper, and the great service only continued. She was truly a God send and responded to EVERYONE of my NUMEROUS inquires. She made planning so easy and provided me with a lot of information to plan each thing we wanted to do. Once we arrived the palace was even better than the pictures and was truly spectacular. The staff was awesome and were there to greet us. I can’t say enough how much they helped make our trip wonderful. And the meals Pilar made (trust me I am a bit of a food snob) were phenomenal. Upon arrival we were made cocktails (mocktalis for the kids) and had an awesome dinner of authentic Mexican tacos as I requested. Pilar prepared all our meals and breakfast was always wonderful to wake up to the smells of eggs, bacon and tropical fruit. Pilar’s roast chicken and lobster tails were AMAZING. I was there on my birthday and she even made me a cake. The free wifi, house phone to make call back home, laundry service, golf cart and suburban and the amazing view all made for an A+ vacation.

One of the very best vacations we've ever had! Four couples enjoyed golfing, shopping, swimming, ATV and horseback riding. The houseman was there to answer any questions and arrange all our activities. The chef… spectacular! The meals were beautiful and delicious . Our laundry was done daily so no need to pack lots of clothes, of course that left plenty of room in our suitcase for treasures to take home. We differently plan to vacation at the Palace by the Sea again!

Imagine your own private hotel in paradise.... In Dec I rented the Palace for a 8 nights for my husband's 50th Birthday, We had numerous friends joining us throughout our stay and everyone had the same the same response...AMAZING!! From the moment I reached out to the Alper's regarding renting the property until we said a tearful goodbye to the staff our experience was fantastic! The Palace itself is gorgeous (even more so than the photos), but what really made the stay perfect is the phenomenal staff! Every day we were met by smiling faces! Jose was there for every small or large request (there was a lot of liquor restocking :) Pilar is a wonderful Chef! She fulfilled our every request and surprised us with new dishes daily! One of our guests is a Celebrity Chef from New York and he could not get enough of her food- especially her mole and salsas. Paty and Carmen kept the house clean and were so helpful with any questions. I would also highly suggest you get a massage from Cecilia. She is a private massage therapist who comes to the house- there were 3 of us that got 2 massages during the stay!! And, finally a shout out to Albin who cleaned up our crazy messes around the pool after late night fun. I am a travel agent and will definitely be recommending Palace By The Sea to my clients. Hopefully, we will be back SOON!!

It's so hard to come back to reality after an amazing week at the Palace by the Sea. For Christmas, my husband and I took our family of three children and five grandchildren (and one on the way) to the palace for a week. It was the best present we ever gave to our family, and the best they ever received. Presents are forgotten but memories remain. The home is more than the pictures show, I know that's hard to believe because we dreamed over the pictures and video of the palace for months before we left. Upon arrival in Manzanillo airport, we were transferred to the Palace by a great group (HARO) and received a very warm welcome from all the staff with the best margaritas we ever had. The Palace staff is amazing, they are the most wonderfully warm and talented people. They could anticipate every want or need and would bend over backwards to assist in any way they could. Truly amazing people and amazing food. The meals were an event themselves. The best food we had in Manzanillo was at the Palace! The beach at La Punta was awesome, our group rented jet skiis through HARO that were brought to the beach, so convenient. Because there was so much to do and see and our group would want to go in different directions, we also had HARO assist with additional transportation (Luis was our go-to travel guide, he did an excellent job). We want to thank the Alpers for sharing their home with us, allowing us to build great memories of a wonderful time.